Privacy Notice (May 2018)
New laws relating to General Data Protection Regulation (GDPR) came into effect from 25 May 2018. The purpose of GDPR is to provide a set of standardised data protection laws across all EU member countries. This document sets out how Jan Buckman-Drage Counselling Psychologist complies with these laws.
Jan Buckman-Drage is the data controller for Jan Buckman-Drage Counselling Psychologist.
Jan Buckman-Drage processes the following personal data from clients:
If you are referred by your health insurance provider, I will also collect and process personal data provided by that organisation. This includes basic contact information, referral information, and health insurance policy number and authorisation for psychological treatment.
The lawful basis for processing personal data
Jan Buckman-Drage has a legitimate interest in using the personal data and sensitive personal data collected to provide health care and treatment. The data collected is necessary to provide psychological therapy to clients.
I may also ask for information on how you found the service for the purpose of my own marketing research. No information you provide is passed on without your consent. I will never sell your information to others.
I will only use your personal information to provide the services you have requested. If you do not provide the personal information requested, then I may be unable to provide a service to you.
I will only store your personal information for as long as it is required. Basic contact information held on a mobile phone is deleted at the end of therapy.
The sensitive personal data defined above is stored for a period of 7 years after the end of therapy. After this time, this data is deleted at the end of each calendar year.
I use the information I collect to:
I hold information about each of of my clients and the therapy they receive in confidence. This means that I will not normally share your personal information with anyone else. However, there are exceptions to this when there may be need for liaison with other parties:
In exceptional circumstances, I might need to share personal information with relevant authorities:
I will not share your personal information with third-parties for marketing purposes.
Personal information is minimised in phone and email communication. I will never use open or insecure Wi-Fi networks to send any personal data.
I will monitor any emails sent to me, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Should you choose to contact me using an email link, or my contact form, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.
Should you choose not to consent to my using your contact details in any form submitted, please contact me by phone or direct email.
This website is hosted by 3rd party servers located in the EU which are compliant with EU legislation.
Personal information is also stored on computers. These are password protected. Malware and antivirus protection is installed on all computing devices. Mobile devices are protected with a passcode and mobile security.
Jan Buckman-Drage reserves the right to refuse a request to delete a client’s personal information where this constitutes therapy records. Therapy records are retained for a period of 7 years in accordance with the guidelines and requirements for record keeping by The British Psychological Society (BPS; 2000) and The Health and Care Professions Council (HCPC; 2017).
The British Psychological Society (2000). Clinical Psychology and Case Notes: Guidance on Good Practice. Leicester: Division of Clinical Psychology, BPS.
Health and Care Professions Council (2017). Confidentiality – guidance for registrants. London: HCPC.
The information contained in this website is for general information purposes only. Whilst every endeavour is made to keep the information up to date and correct, no representations or warranties of any kind are made, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event is liability accepted for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites. I have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
You are encouraged to read the privacy statements on the other websites you visit.
Every effort is made to keep the website up and running smoothly. However, no responsibility can be accepted for, and will not be liable for, the website being temporarily unavailable due to technical issues.